SHIPPING & RETURN POLICY
Domestic and International Shipping
All orders within the US ship for free ground shipping by USPS.
International orders will be shipped via USPS Priority Mail Service (6-10 Business Days).
Most orders will ship out within 24 hours but please allow approx. 2-3 business days from order date to ship. (we do not ship Saturdays, Sundays or holidays). Orders placed on Friday after 5 pm EST (US Eastern Time) will begin processing on the following Monday. Once your package has been fulfilled, an email will be sent confirming the tracking number.
The following estimates the approximate shipping time:
United States Postal Service:
Ground Shipping: 5-7 days (free)
United States Postal Service:
Priority Shipping: 1-3 days ($12 flat rate)
United States International Postal Service:
Priority Mail: 6-10 days ($29 +)
Domestic & International Returns
We glady accept Domestic returns in their original condition (unused, unworn, unwashed with all SOL + SORBET tags and hygiene sticker attached) within 14 days after the date of delivery for a full refund. We can only process a refund back to the original form of payment. Returns that do not meet the previously mentioned will not be refunded. We reserve the right to refuse a refund if a product is damaged, washed, dirty, or missing tags.
Buyers are responsible for shipping cost for returns.
International orders are final sale. We cannot accept any returns for refund or exchange.
Shipping & handling charges are not refundable.
Please e-mail or call us directly for return instructions
Questions? Please e-mail SOL + SORBET at info@solandsorbet.com or call 786.512.5220